TEST RESULTS & GENERAL ENQUIRIES

Reception staff are able to advise you over the phone if your test results require a non-urgent follow-up appointment as instructed by your doctor. We do ask that all patients call our reception staff 3-4 days after your test has been done to check on your results. Your doctor will give all other results either by phone or during an appointment. We endeavour to answer all phone calls promptly but at certain times our lines may be busy. If you are calling to enquire about results and general non-urgent enquires please do so after 10am.

Email Policy

Due to the associated risks when using emails, we do not encourage the use of emails for medical information.

All outgoing emails are password protected.

We do not accept email requests for scripts, referrals, appointment bookings, copies of test results or to discuss any medical conditions. These requests should be made by phoning reception or booking online through our website.

Our email inbox is not monitored constantly, your email will be viewed when possible.